Privacy Policy

• Account Information: When you sign up, we collect your name, email address, and profile picture from your authentication provider.
• User Content: We store the feedback, posts, changelogs, comments, and other content you create within your Organization.
• Usage Data: We collect data about how you interact with our Services, including API usage, feature engagement, and system logs to improve performance and security.
• Vector Data: To power semantic search, we generate and store vector embeddings derived from your text content.

• To provide, maintain, and improve the Feedbacktor platform.
• To process transactions and manage your subscription.
• To send you technical notices, updates, security alerts, and support messages.
• To detect and prevent fraudulent or unauthorized activity.
• To personalize your experience and provide relevant search results via vector embeddings.

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business (e.g., payment processing, database hosting, email delivery).
• Legal Compliance: If required by law or to protect the rights and safety of Feedbacktor, our users, or the public.
• Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.

We retain your personal information and User Content for as long as your account is active or as needed to provide you with the Services. We may retain certain data for legitimate business purposes or legal obligations even after you close your account.

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal data, including accessing, correcting, or deleting your information. You can manage your account settings directly within the Feedbacktor dashboard or contact us for assistance.

Our Service may contain links to or integrations with third-party websites or services (e.g., OAuth providers). We are not responsible for the privacy practices of these third parties.

If you have any questions about this Privacy Policy, please contact us at privacy@feedbacktor.com.